BMC partner
Start a migration assessment →
BMC partner
Start a migration assessment →

Managed Control-M · authorized BMC Control-M reseller

Managed Control-M, by experts.

From day-to-day operations to license access. We run Control-M so your team can run the business.
Talk to managed support →
Buying Control-M licenses?

Operating models

Three tiers. Choose by outcome, not by feature list.

Tier 1

Standard.

Business hours · scheduled change · monthly health

Business-hours operations and incident response. Scheduled change windows. Monthly health review with the customer owner. The right tier for an enterprise that runs Control-M well, wants the day-to-day handled, and does not need around-the-clock coverage.

Tier 2

Critical.

24×7 · SLA-bound · change board · quarterly review

Around-the-clock operations with SLA-bound incident response. Documented change management aligned to the customer’s change board. Quarterly capacity and risk review with the customer owner. The right tier for an enterprise where Control-M downtime maps directly to revenue downtime.

Tier 3

Custom.

Scoped to your operating model

Engagements scoped to a specific operating model — regulated industry compliance windows, multi-region operations, hybrid-cloud orchestration, or co-managed models where Control Point augments an in-house team rather than replacing it.

Buying Control-M

Buy Control-M through a services-first partner.

Control Point is an authorized BMC Control-M reseller. What surrounds the purchase is what changes — the implementation plan is part of the quote, not an afterthought.

When you buy Control-M through Control Point, the services partner who will eventually run, migrate, or support the environment is the same partner who quoted the license. The handoff between sales and services does not exist. The implementation plan is part of the quote, not an afterthought.

For public-sector buyers, procurement is available through SDVOSB Sole Source Authority, GSA Schedule with LOA, NASPO ValuePoint, and Texas DIR.

Talk to license access →

How managed support actually runs

How a Control Point managed engagement works week to week.

Every managed engagement runs on the same operating model. The shape adjusts to tier and to customer. The structure does not.

On our side.

  • Control Point chevron mark A named technical lead.
  • Control Point chevron mark A named operations lead.
  • Control Point chevron mark A documented escalation path.
  • Control Point chevron mark A monthly review owner who is the same person every month.

Cadence.

Weekly operations sync. Monthly health review. Quarterly capacity and risk review for Tier 2 and Tier 3.

On the customer side.

  • Control Point chevron mark A named owner who has authority to approve change.
  • Control Point chevron mark A documented business calendar — month-end, quarter-end, year-end, fiscal-shift windows — that drives risk planning.
  • Control Point chevron mark A change board if the customer has one; a single approver if not.

Escalation.

Defined, documented, rehearsed during onboarding. Expert support reachable inside SLA. No script-readers, no triage layers between the customer and the expert who owns the environment.
Talk to managed support.
Schedule a call →